At Willowdale Subaru we're committed to you having the best customer experience. We know that people have high expectations these days and we're happy to not only meet those expectations, but exceed them! For the last 20 years we've provided our customers with the newest vehicles, competitive prices, quality parts and service, and our own brand of professional customer service that makes you want to come back to us again and again.
Subaru has the best fans in the world and we love to hear our customers stories online. See what our amazing customers are saying about us below!
Kwai Wong ★★★★★
My parents (85+ seniors) purchased their first Subaru last month. The showroom is nicely set up; even with several families looking at cars during our initial visit, it did not feel busy. Ali answered all our questions and took extra care to handle my mother's question about seats. At no point did we feel any pressure. We returned a week later for a test drive. Ali made the negotiation easy, securing a good trade-in value for them. Then, Ali took care of the rest of the details, keeping us updated on when the new vehicle would be ready. When we went to pick up the Legacy, all the paperwork was ready. My parents are happy with their new car. Thank you Ali, and thank you to the Willowdale Subaru team, for such a good experience.
Andrew Yousri ★★★★★
Met with Ali at the dealership and we were interested in one of the used vehicles, he was patient with my questions and was transparent and hospitable about the car at all times. He is a down to earth person and is passionate about what he does. This dealership is great, if you want a car go to Ali and you will be in great hands !
Allen Rimpola ★★★★★
Just recently bought a Subaru Impreza from them. Kent Zhang made it super easy and gave everything I needed. His honesty and friendliness is what makes him so good. He cares for his customers and gets you the best and most reasonable deal. My experience with Kent was so great, my dad ended up buying a car as well, since we've had our Mazda for about 7 years now. He's just recently bought an Outback and we are very happy with the deal. If you're looking to buy a car, this the place and Kent is your man. He will take care of you!!
Samad Karimzadah ★★★★★
If it were possible to give a higher rating, I would. From the moment I stepped in until the moment I drove off in my new Subaru, it was the best buying experience I've had. Maya Ghaderi, my sales rep, went leaps and bounds beyond any sales rep I dealt with, between any of the 8 Subaru dealerships I went to, Maya and the team at Willowdale Subaru made sure I was happy. Through every step of the way, I was taken through in detail, and ended up getting a terrific deal and an outstanding experience. Maya helped me get into the car I wanted as soon as possible. She definitely knew her stuff and knew how to convey every bit of information she knew. I will definitely buy from her and the Willowdale team again!
Wai Yee Wong ★★★★★
After a 3- year lease of my Subaru crosstrek, I have decided to buy it as my own car. The service I got at Willowdale Subaru is superb. I tried to book for a safety check to get the paper done for the transfer of ownership and i found that it’s a 2-week wait as it’s extremely busy. Ari, the business manager and Paul from service took the initiative to help and arrange an instant check. It is Paul’s day off indeed and he takes his time to help! I can’t thank them enough and it turns out that I have the paper done the same day, no extra hassle and everyone is friendly and professional. Today is one of the special event days at Willowdale Subaru and I am extremely happy that I was given full attention even though I am not entering a new lease or buying a new car. Thanks!
Chrislyn Zhu ★★★★★
Awesome experience with Willowdale Subaru! Lucky to meet Kent Zhang as my sales representative. He's so nice and professional to give me great recommandation of outback 2019 according to my need. He tried his best to get me a very good deal too. Love my new car! It's amazing! The family also like it. Will recommend to my friends.
Will K ★★★★★
Just picked up our new 2019 Subaru Impreza Hatchback! Thank you so much, Grace. We were lucky to receive the service from you as the Sales Agent at Subaru Willowdale. Your professional knowledge, your patience, and your customer-oriented service ability enabled us to reach a very satisfied deal. The excellence from you and your team made us believe that we come to the right place, and no doubt we will be back to you for our next Forest SUV. Thank you again, Grace, for bringing us into our Subaru Family! And definitely, I will give you a 5+ Star for your superb service!
Ben Chan ★★★★★
Definitely one of the best dealership services around! I had to order a spare key from subaru and from experience, it usually takes weeks for the product to come in. Not only did the key arrive the very next day, I was handled with lots of care by their parts advisor Simon Wong. He was able to provide me with the information about what I was ordering and also gave me tips on how to properly care for my vehicle going forward. I was really impressed on how much Simon went above and beyond for his customer and also Willowdale Subaru for their excellent standard in customer service!